SHIPPING POLICY
All orders are shipped via Purolator ground service. When your order is shipped, you will be notified with tracking number.
Please note that it may take 2 business days before you receive your tracking information.
If you need further assistance contact Customer Care at websales@ninewest.ca.
SHIPPING OPTIONS
Free standard shipping with any purchase of $75 or more (Limited time only).
An $8 shipping fee will be applied for any purchase below $75 before tax.
The shipping fee will be applied based on the final invoice for available merchandise, regardless of the value of the original order. E.g. your order for 3 items totals $190. 2 items are sold out and the available item is $60. You will be charged $60 plus $8 shipping plus applicable taxes.
Standard Shipping takes 5 to 7 business days.
• Deliveries are made Monday through Friday (except holidays) by Purolator courier service.
• Shipping and billing addresses must be valid Canadian addresses. We do not ship to P.O. Boxes.
• All deliveries must have signature for release.
Multiple item orders may be sourced and shipped from multiple locations. Arrival times for each item may vary.
Gift certificates are shipped separately and should arrive within 5-8 business days.